{"id":58,"date":"2024-07-23T10:08:09","date_gmt":"2024-07-23T10:08:09","guid":{"rendered":"https:\/\/nanodrag.com\/?page_id=58"},"modified":"2024-09-25T09:05:38","modified_gmt":"2024-09-25T09:05:38","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/nanodrag.com\/de\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"58\" class=\"elementor elementor-58\">\n\t\t\t\t<div class=\"elementor-element elementor-element-accb1b8 e-flex e-con-boxed e-con e-parent\" data-id=\"accb1b8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d55abe8 elementor-widget elementor-widget-heading\" data-id=\"d55abe8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca94346 e-flex e-con-boxed e-con e-parent\" data-id=\"ca94346\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d193005 elementor-widget elementor-widget-text-editor\" data-id=\"d193005\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 18px; color: #000000;\">1- The goods claimed to be defective shall be returned to Nanodrag for examination in their original or equivalent packaging. Nanodrag shall <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">remedy defects if the warranty claim is valid and within the warranty period. It is at Nanodrag\u2019 discretion whether Nanodrag remedies the <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">defect by repair or replacement. Nanodrag shall only bear the costs necessary to remedy the defect. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">2- Nanodrag shall be entitled to refuse to remedy defects in accordance with Nanodrag\u2019 statutory rights. Nanodrag may refuse to remedy <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">defects if the Customer has not complied with Nanodrag\u2019 request to return the goods claimed to be defective. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">3- The Customer shall be entitled to rescind the contract or reduce the contract price in accordance with his statutory rights, however, the <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">Customer shall not be entitled to rescind the contract or to reduce the contract price, unless the Customer has previously given Nanodrag <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">twice a reasonable period to remedy the defect which Nanodrag has failed to observe, unless setting of such a period to remedy defects is <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">dispensable. In the event of rescission, Customer shall be liable for any intentional or negligent actions that cause destruction or loss of the <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">goods as well as for failure to derive benefits from the goods. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">4- If Nanodrag maliciously withholds disclosure of a defect or gives a quality warranty in accordance with section 444 of the German Civil <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">Code (a representation by the seller that the goods will have certain qualities at the time the risk passes and acceptance by seller of strict liability <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">in the event that they do not), the Customer\u2019s rights shall be governed exclusively by the statutory provisions. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">5- Any rights of the Customer to receive damages or compensation shall be governed by the provisions in section 10 of these Terms and <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">Conditions. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">6- Specifications of Nanodrag\u2019 goods, especially pictures, drawings, data about weight, measure and capacity contained in offers and brochures <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">are to be considered as average data. Such specifications and data shall in no way constitute a quality warranty but merely a description or <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">labelling of the goods. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">7- Unless limits for variations have expressly been agreed in the order confirmation, such variations shall be admissible that are customary <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">within the trade. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">8- Nanodrag shall not accept any liability for defects in the goods supplied if they are caused by normal wear and tear. The Customer shall <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">have no rights against Nanodrag in respect of defects in goods sold as lower-class or used goods. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">9- Any warranty shall be void if operating or maintenance instructions are not observed, if changes are made to deliveries or services, if parts <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">are replaced or materials used that are not in accordance with the original product specifications by Nanodrag, unless the Customer can show <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">that the defect in question resulted from another cause. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">10- Provided that the Customer is a merchant, the Customer shall be obliged to notify defects to Nanodrag in writing or via fax. <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">11- The limitation period for claims for defects shall be 12 months (24 months in case the Customer is a consumer). This shall not apply to <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">Customer\u2019s claims for damages based on damages of body or health caused by a defect for which Nanodrag is responsible or claims for <\/span><br \/><span style=\"font-size: 18px; color: #000000;\">damages based on intentional or grossly negligent conduct by Nanodrag.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1393dcd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1393dcd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 18px; color: #000000;\">For any warranty-related questions or concerns, NanoDrag provides multiple contact options:<\/span><\/p><p><span style=\"font-size: 18px; color: #000000;\"><strong>Email<\/strong>: <a style=\"color: #000000;\" rel=\"noreferrer\">support@nanodrag.de<\/a><\/span><\/p><p><span style=\"font-size: 18px; color: #000000;\"><strong>Phone<\/strong>: +<i>49 <\/i>6196 400910<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy 1- The goods claimed to be defective shall be &#8230; <\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":20,"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":4027,"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/pages\/58\/revisions\/4027"}],"wp:attachment":[{"href":"https:\/\/nanodrag.com\/de\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}